Meeting with Collie (Consultant)
Collie suggests for us to:
- Make a chart for the KPI’s
- Include a benchmark
- Other zoo’s that do this or Please Touch Museum
- Find membership benchmarks
- Where are you basing these KPI’s?
- Which ones would you choose to be High Value Action?
- 2 Slides for KPI’s
- High Value
- Low Value
- Separate Website & SEM