![]() Email: stephen.boro@temple.edu |
EducationMS – Digital Innovation in Marketing, Fox School of Business, Temple University, exp. 2017 About MeI am originally from Long Island, NY and have lived in New York City and California prior to relocating to southern New Jersey. I grew up reading all the science fiction I could get my hands on, and am gratified that much of what was postulated in what I read has now come to fruition. The adoption of new technologies and the rippling effects they have on our society fascinate me. I have worked both in the for-profit and higher education spheres. While the business world was quite profitable, I much prefer the flexibility that administration offers. I have enjoyed the multiple roles I have served, and relish the opportunity to learn new skills. I have traveled around the world for business and pleasure, spending significant time in Europe, Australia and the Middle East. I am married to the very talented Alisa for over 25 years, and we have two children, Rebecca and Joshua. |
My company uses Salesforce as our CRM platform for prospect and client management, but my first hands-on experience with Salesforce was when I applied for the DIM program. As an administrator of Fox’s CRM system, what drove the decision to use Salesforce as your candidate management platform as opposed to Sugar or Oracle?
And here’s the big question for all sci-fi fans: Wars or Trek?
Trek, of course! The Salesforce decision, like many Enterprise decisions, was driven by an internal champion, in this case the VP of IT. Salesforce had been selected as the new Help Desk ticket/Case management solution for the university, and there was tremendous untapped power in the tool. It was partially funded for us. There wasn’t really a Sugar or Oracle comparison. For us, it was Salesforce or Ellucian/Banner.
It is amazing to see how far technology has come, even in my lifetime. I always think back to my DOS home PC as a kid or NES and compare them to the 4K capable, 3D enabled, internet of things/fully connected homes we have today. It truly is the science fiction of yesterday. I think it is always interesting to see what new Sci-Fi foreshadows about our future/inspires in the new generation of creators – especially with the current rise of artificial intelligence, robotics, and commercial space programs at the forefront.
Looking forward to this semester and chatting more about how sci-fi becomes reality down the line – and what this means about the future of the technology industry.