Imagine you’re in Philadelphia, PA. You just got off the subway and you make a left onto Walnut Street. Your phone buzzes and you see a push notification from my Urban Outfitters App that there is a Summer/Fall Sale happening in-store at the 15th Street and Walnut. Fortunately, you came to Walnut Street to check out the clothing retailers and buy some new clothing for the new … [Read more...] about UO GEO-Targeting
Curious... you pull up to Wendy's drive-thru window, what are you ordering? Is it the Son of a Baconator Burger? Or a Chocolate Frosty? For me, nothing trumps Wendy’s Sea Salt Fries! In 2010, Wendy’s launched their New Natural Cut Fries with Sea Salt. Just the name of the fries, makes your mouth salivate. This change was brought about by the consumer demand and extensive … [Read more...] about How Social Listening Brought Us Sea Salt Fries!
I just wanted to touch base on a concept that can be applied to our everyday lives. For a lot of us, we all want to perform at our best in our personal life and work life. To do so, we must ensure we have a clean and organized work and living space. https://www.youtube.com/watch?v=bjUlC8aEb7s&ab_channel=MarieKondo I’m sure a lot of you are familiar … [Read more...] about 5S To Maintain Your Workplace and Improve Productivity
In my role as a Production Supervisor at the cosmetic retailer, Estee Lauder, I had the opportunity to get my Green Belt certification in Lean Six Sigma methodology. For those unfamiliar, lean six sigma essentially encompasses improving a particular process by reducing resources involved in the process and variations. In terms of producing makeup cosmetics, that means … [Read more...] about Estee Lauder: How Swim Lane Process Maps Help Me Identify the Problem
Last weekend, I had the pleasure to go to Cherry Hill’s Honeygrow location. It was my first time going to Honeygrow and I wasn’t sure what to expect. The kitchen set-up was like a hybrid between a Chipotle and Wawa MTO kiosk. All the ingredients vibrantly and neatly displayed to see. However, unlike a Chipotle, there was minimal human interaction when ordering. Of course, there … [Read more...] about How Honeygrow’s Kiosk UX Abides by Don Norman’s Design Principles: