While working to complete my undergraduate studies at Temple University, I interned at Independence Blue Cross (IBC), in Center City Philadelphia, from 2007 to 2008. This internship evolved into my first career working as a Business Systems Specialist. During my three years at IBC, I worked providing administrative support to back office services. I was involved in major projects such as the aiding in auditing and re-engineering of the company’s enrollment process. Other projects included creating business requirement documentation and establishing tracking tools.
In 2010 I left Independence Blue Cross and began a new career Pepco Holdings Inc. I began as Applications Business Analyst II NERC, focusing on daily production support for the automated meter infrastructure. Pulling my experience from what I had learned at IBC I was able to quickly transition to my new role in the energy industry. Early on, my daily functions consisted of training, software testing, and creating/presenting company reports.
In less than two years at Pepco, I was promoted to a an Applications Business Analyst III NERC. With the title change, my roles and responsibilities started to grow respectively. I began taking a more active role in application wide updates along with gaining a greater understanding of the digital grid. My responsibilities increased from testing applications to aid in designing the applications and functions themselves.
Recently, Pepco was acquired by the largest energy provider in the North Eastern United States, Exelon Corp. With this transition, so came some changes in the office. Resources were reallocated to other departments and my team was reduced in size. As a result, it was an opportunity for me to step up and become a Senior IT Analyst which I still am today. Currently, I work closely with a core team sustaining the digital grid and supporting the network it rests on.