• Skip to main content
  • Skip to primary sidebar
  • Home
    • Instructor e-Portfolio
  • Master Schedule (Shared)
    • WebEx – Meetup (Shared)
    • WebEx – Learnathon (Shared)
  • Course Structure
    • Overview
    • Course Materials
    • Grading and Policies
    • Participation (Shared)
  • Course Work
    • Submission Deadlines (Shared)
    • In-Class Exercises
    • Case Study Submission
    • Case Questions
    • Learn IT: Project Management Simulation
    • e-Portfolio (Shared)
    • Final Project (Shared)

MIS5102: Process Improvement and Innovation

Just another Master of Science – Digital Innovation in Marketing site

Fox School of Business

Out of Box Experience

I’m Having an “Out of Box Experience!”

June 9, 2018 By Salvin Varghese 11 Comments

Understanding a customer’s journey from the point of awareness to utilizing your product/service is important. Why? Because by fully understanding each of your touchpoints with customers (pros and cons) you can help build stronger experiences and in turn a better brand overall. In the article, “Using Customer Journey Maps to Improve Customer Experience,” Richardson explains how … [Read more...] about I’m Having an “Out of Box Experience!”

Primary Sidebar

Who’s Online

There are no users currently online

Categories

  • Tips
  • Uncategorized

Recent Posts

  • Watson doesn’t do health
  • AI and Cybercrime
  • Being Agile for Customers
  • Finding progress in the failure of AI
  • Should we succumb to Scrum?

Recent Comments

  • Steve Harris on RAPID vs. RACI
  • دانلود رایگان فیلم ایرانی on An Agile Approach to Launching the Nordstrom Sunglass Application
  • dramacool9 on RAPID vs. RACI
  • kepala bergetar on Challenges While Creating a Customer Journey Map
  • Yeh Hai Chahatein on Challenges While Creating a Customer Journey Map

Tags

5102 automated automation BlueEdge BOPIS Brand business process Business Process Improvement buy online Customer Experience Customer Journey Customer Journey Map customer journey mapping Engagement Entertainment Facebook fashion innovation Instagram Marketing marketing technology Millennial MySpace Out of Box Experience Process processes process improvement Process Improvement and Innovation Process Management process mapping Project Management RACI RAPID Real Estate reatail Sales and Maketing SEO Social Connection Social Media Social Media Copy Social Media Managment The Waterfall Method user journey Work Breakdown Structure Workflow

Copyright © 2023 · Salvin Varghese
Disclaimer: The information included in e-portfolios are posted and maintained by the applicable student. Temple University makes no representation as to the accuracy or currency of this information.