Course Materials

There is no required textbook for this course. There are several assigned readings for each class session. Some of these are books and articles available for free online via the Temple library (listed below). The rest are available for free on the web.

You can purchase the case studies online from Harvard Business School (HBS) Publishing.

• Use this link to purchase the case studies and Project Management Simulation! Don’t just go to the site and search for the cases individually!
• You cannot receive credit for the Learn IT: Project Management Simulation assignment unless you purchase your own copy of the Project Management Simulation.

The cases used in the course are:

Session	Number	Type	Name
2	IMB493-PDF-ENG	Case	Era of Quality at the Akshaya Patra Foundation
3	606515-PDF-ENG 606029-PDF-ENG	Case	Pharmacy Service Improvement at CVS (A and B)
4	616025-PDF-ENG	Case	Building Watson: It’s not so elementary my dear! (Abridged)
5	HEC001-PDF-ENG HEC002-PDF-ENG	Case	Reinventing the Practices of Distance Information Systems Development: CGI and the Hubble Project (A and B)
6	HEC039-PDF-ENG	Case	Information Technology at Cirque Du Soleil: Looking Back, Moving Forward
6	4700-HTM-ENG	Simulation	Project Management Simulation: Scope, Resources, Schedule V2

Library Readings:

Go to the Temple Library site by clicking on the link and then search for the title of the article. You will need to enter your AccessNet ID and password before downloading.

Session 5:

• Kotler, P., Rackham N., and Krishnaswamy, S. (2006). Ending the War Between Sales and Marketing. Harvard Business Review. Volume 84, Issue 78, pp. 68-78.
• Grout, J. and Toussaint, J. (2009). Mistake-Proofing Healthcare: Why Stopping Processes May be a Good Start. Business Horizons, 53(2), pp. 149-157.

Session 8:

• Weese, S. and Wagner, T. (2011). CBAP/CCBA Certified Business Analysis Study Guide, Chapter 5: Controlled Middle: Elicitation. Sybex.
  ( Open Chapter 5 and then click “Chapter Download” to get a PDF copy.)
• Spradlin, D. (2012). Are You Solving the Right Problem? Harvard Business Review. Volume 90, Issue 9, pp. 84-93.

Session 11:

• Auster, E. and Ruebottom, T. (2013). Navigating the Politics and Emotions of Change. Sloan Management Review. Volume 54, Number 4, pp. 31-36.