Working on the front lines with our customers, whether they are a big wholesaler such as McKesson or a Healthcare Provider, you hear it all the time...."Why can't your website do this?" Day in and day out we hear from our customers on their experiences with our ecommerce sites and we take their feedback seriously. There are many channels that our customers can voice those … [Read more...] about Being Agile for Customers
Working with customers all day long, in both a customer experience capacity and policy enforcer, you are bound to many legally approved documents and policies/processes. But what happens when everything is displaced in different applications, share drives, emails, etc? Depending on the document (and when it was created/updated) it could be in a number of locations, some of … [Read more...] about Where is Document (Waldo)?