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MIS5102: Process Improvement and Innovation

Just another Master of Science – Digital Innovation in Marketing site

Fox School of Business

Responsibility Assignment Matrix…aka Chore Wheel?

June 19, 2018 By Caroline Buckley 2 Comments

I know it’s not exactly the same thing, but reading about RACI charts just made me think of chore wheels. I love them and I’ve always thought they were a great idea, but they never stuck in my family. I guess not being paid to do the work makes it harder to get people to participate. Weeeird.

That being said, working in retail currently has led to a significant increase in responsibility charts just like these. They’re not always as heavy duty or detailed, but the concept is exactly the same. My manager lists who does certain jobs, who should be informed when the job is started/completed, and who should look over the work to make sure it’s done correctly. Though currently she just writes everything down word-by-word, maybe I should show her a RACI chart and see if she’ll just use one instead.

Have you guys used a RACI chart/chore wheel in a non-business setting? Did it work well or were participants more confused than interested?

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Comments

  1. Kiersten Shank says

    June 29, 2018 at 12:55 pm

    Great post Caroline! In my personal experience on my past small team we used something like this! I think more “chore wheel” orientated, but when we learned about RACI charts this popped in my mind as well. We would make excel sheets that included the project, where in the Q it was, who was the project owner, who did we need to contact once completed (stakeholders) and the approximate time of completion. I think in settings that have heavy project management processes, a RACI chart can be extremely helpful, even if my team was simply doing this weekly to keep our heads on straight haha!

    Reply
  2. Melissa Newman says

    July 14, 2018 at 1:12 pm

    Caroline,

    Awesome post! So I think RACI chart can be extremely helpful in managing tasks and onwership of responsiblities on projects. I feel like unclear expectations, miscommunication, and blurred lines when it comes to responsiblities are what seem to also impede projects.

    Reply

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