Dannie Ghazal

Oh man, Dannie, this sounds tough. I don’t know how big or small your team/company is, but it doesn’t sound like there was an actual process or even thought put into place around how to implement and execute. I know in past lives (in my corporation) we’ve had to go through several different layers of red tape, SOW, RFP and all before we could even begin to implement a new system. That being said, it might be worth having a session with your team/company to really take a step back at needs and how best to go about it.

Dannie, I work in real estate as well and I can totally relate to these issues. My company uses Air Table for registering client information, scheduling showings, keeping client data and even for requests for print marketing. We worked with a developer to automate the processes within Air Table on the back-end and it has been somewhat smooth sailing ever since! I would look into this for your company; please reach out to me if you think I can be of any help!

Dannie, I can feel your frustration. I’ve been through website migrations and consolidations. While not quite the same as your experience, it’s very similar. I feel like the best planning in the world cannot catch everything. That’s unfortunate because anytime a discussion comes up about migrations, I don’t think I’ve ever heard of one being 100% successful. I agree with you, there is an opportunity here for a better way.

Preach, lol!!! Yes! I actually just performed a software feasiblity software study to adopt software that performs “X” function; a current gap right now. Every software, product or SAAS salesman out there has a solution for our problems. The trick is just fighting through the clutter and noise and get just what we need and makes sense.
Now I think I’m gonna write an article about it, lol!! May I suggest Rentberry, a compehensive solution for both the business and the customers? Thanks the article, and for the inspiration!

Dannie – Great post! You outlined an issue that I believe many people can relate to! I work in the manufacturing industry and we too utilize many different tools that all accomplish varying tasks. Email newsletter clients, portals, project management tools, file storage and cloud services are just a few of the different things I have to deal with on a daily basis. None of these items communicate or integrate with each other. We have not attempted to sync all of these services but I could only imagine the potential nightmare of doing this. There always seems to be surprises that come up during every tech project. Hopefully all the glitches have been worked out of your new system!

Thanks Danielle for sharing! Digital Transformation is something managers need to be more cognizant about. I do remember the lesson learned from our earlier classes and also what I learned about watching episodes of “The Profit” on CNBC: it starts with the peoples mindset first. Adding digital transformation to the mix with managers or stakeholders who have no strategy, governance, or process will only magnify their issues. For instance, I am going to call out my own working group at my job for not having a proper process in place for who is accountable or responsible. You can add all the information technology to help organize and notify peoples workloads, but without someone calling the shots, putting a process in place for people to follow, or delegation it could become a derailment.