Daniel J. Cline

Good post! I am interested in how big social media departments can get to now. I have seen that Marriott now has a 24/7 social media monitoring office that has about that many people on the team. Businesses in travel and hospitality must be on the ball at all times just based on the nature of their industries and how crises can come up at any moment.

Great post Meg! I’m interested to see how AI makes an impact in this space. We should see more personalization than ever without us even know we are speaking to a chatbot. I wonder if one day we will have labels alerting consumers they are speaking to a bot versus a human.

Very compelling. Its clear that Airbnb is making a huge impact on communities driving local economic value. Can it also help restaurants? This seems to be a no brainer strategy for them as they look to build goodwill in communities.

Also, after learning more about Dexter, chatbots can be affordable and easy to maintain. I’m interested in seeing when it might be too difficult for a non-technical person to manage. Good write up!

I have been seeing some email ads with dynamic content. For example Hotwire showing me prices on some holiday trips within their email newsletter. Very cool!

Great pick up on Facebook events. I dont think the Facebook platform is ideal for creation. That clearly goes to Instagram. But having a way somewhere in their ecosystem to subscribe to an event that is private could be use in many cases. In creates exclusivity! Just need to bring it to Instagram where creation happens.

Oreo is like one of those classic American food & beverage brands that have some a long heritage in our culture. I love seeing the cool things they do. I saw this week about Cheerios meme of stacking them on a baby. Kinda weird but still branding opportunities for a classic like Cheerios. I like it though when food brands like Oreos has fun with…[Read more]

Thanks for writing about this because I saw this as well and thought it was interesting. Thinking about the banking industry, Wondering if Facebook could disrupt the space by getting into banking. Just like in the Apple Pay case, should Apple become a bank? If it could, I think it should. Merchant tech companies like Square are crossing into this…[Read more]

Well said. It will be interesting to see how things like wearables will disrupt social media. Social Media has a lot of noise and distracts us from getting things done when working on a computer or mobile app. I rather have less of it but higher quality. I guess this is a question of quantity versus quality. Do you think people can be connected…[Read more]

Congrats on the new job! I remember you telling me about that during the interview we did. Which social media tool are you using? Did you find one you like the most?

Nice formatting in your post!