Dan Martin

(Continued from a semester class post.)

Earlier in the semester, I wrote a class post describing a scenario that I experienced in my day job involving the triple constraint1, and how changing one of the three […]

(This is a continuation of one of my semester class posts.)

Earlier in the semester, I wrote a post for class about Yale Art School’s website1. Taking a look at the website, it becomes an interesting case study […]

I just wanted to touch base on a concept that can be applied to our everyday lives. For a lot of us, we all want to perform at our best in our personal life and work life. To do so, we must ensure we have a clean […]

In my role as a Production Supervisor at the cosmetic retailer, Estee Lauder, I had the opportunity to get my Green Belt certification in Lean Six Sigma methodology. For those unfamiliar,  lean six sigma […]

I remember when I first heard about Uber. I was at a party in college almost seven years ago, and someone had a “free ride” on this new app that could get us home without calling a cab. I can count on one han […]

I recently read an article about the largest chain store Walmart, and their loss in a federal lawsuit in Wisconsin when a jury sided with a sales associate who has Down syndrome and alleged that the company fired […]

I originally authored a post about Ikea’s new sales requirement – and my experience recently this year when buying a dresser for home.

IKEA in the U.S. now implements a new sales requirement as part of […]

In a previous post, I talked about the ever so incredible actor (and handsome ) Micheal B. Jordan, and his new his rum line (called J’Ouvert), which apparently was cancelled because of culture appropriation. To r […]

Throughout my class on User Experience in the Masters in Digital Innovation in Marketing at Temple University, we have talked a lot about the digital and physical user experience improvement. Looking at them b […]

Throughout the Temple University’s Digital Innovation in Marketing program, I have learned a lot about the power of data. I learned how to collect it, how to display it, how to build a story around it, and how to […]

For decades Just-In-Time (JIT) supply chain management has reigned supreme. Companies aggressively attacked their inventory to get as lean as possible. Bottom lines reached rock bottom as globalization allowed for […]

Just like many other factors, user experience has been affected by the COVID-19 pandemic this past year. The challenge? The “normal” way many users interacted with products or services changed from 2019 to […]

The Walt Disney empire is a great example of how an organization continues to analyze and improve their internal processes to provide a more seamless experience for their guests. Actually, Walt Disney was […]

I’ve been recently tasked at my work to work with our IT department in the development of a new intranet system for our school. The overall university has its own system but our school specifically has never had a […]

One of the main reasons I love marketing is because it is intrinsically customer or user-centric — at least good marketing is. 

A couple centuries ago, I received an undergraduate degree in behavioral sc […]

To your left is a real-time pole eliciting responses from 4,243 people on LinkedIn last week! The prompt: Do you believe in Jeff Bezos’ “two-pizza” rule for meetings? (Defined: If two pizza’s can’t feed the whole […]

According to Wikipedia, “A shadow board is a device for organizing a set of tools; the board defines where particular tools should be placed when they are not in use.” The image on the right is an example of a s […]

User experience and process improvement have cross-over in multiple areas, the use of surveys and their effectiveness being a direct example of this. A process, is something that is often experienced by a user. […]

We have all run into a poor user experience at some point in our lives. Most of us have run into multiple. Whether it’s the DMV or your own companies website. We know there is a system to create good interaction d […]