Dan Martin

I really love this idea, especially given the situation we’re in with the pandemic. The fact that there’s technology out there that can deduce whether you have coronavirus based on the sound of your cough is incredible, and would be seriously beneficial for people at home to know how their health is doing without having to schedule an appointment or visit a doctor in person, which is risky in and of itself with this pandemic. I think the application of IoT in the medical field has endless possibilities and I agree with you, I think medical applications of IoT will be the most prevalent of all the ways IoT is being used.

Interesting stuff, Dan!

I am totally with you that accuracy may prevail over sexy/sleek design or Ux, because I think one of the major pain points – pun intended – with healthcare is the need for multiple opinions, or even feelings skeptical about a medical professionals assessment; if you’ve been burned by an assessment, which led you to a journey of multiple therapies or interventions, to find out that none of the aforementioned actually worked or helped because the assessment itself was/is wrong, you know the pain I’m talking about. It’s a sucker of time and money, as well as confidence and trust in medical professionals.

Here’s the question: How do you prove that the tech/AI solutions work? What do consumers need to know – repeatedly – to trust this new approach to healthcare? I’m curious about the consumer journey (Cx) for the entire industry itself and what we need to move the needle…

Great article Dan! I agree, I think declining mental health in individuals and in society is a wicked problem. I’m interested in your idea of putting some responsibility on practitioners, especially since one of the hardest parts about going to therapy is taking that step and finding it in yourself to make the appointment and try improving your mental health. Having someone there to reach out and check on you doesn’t sound too unrealistic to me! I love the idea of the MBT, I’d definitely buy one.

I think telehealth could be a great thing for mental health. Being able to do it from home over zoom would make people feel more relaxed. It will also prevent them from not seeking help out of fear of being seen by someone they know going into a mental health center.

Love this, as this has been a daily conversation in my home since the pandemic hit. I read some research back in April that the new 5G technology was going to be able to “read” people, especially the eyes (emotional, shape, color) in preparation for the world in the “new normal” of wearing a mask. I think with the technology now, this can definitely be done. I also just purchased new mask for myself; part of the mouth portion is see through and plastic (Yokodea Clear Non-Medical Face Masks), so that while I have a mask on you can see my mouth, smile, etc. (https://sports.yahoo.com/zulily-clear-panel-masks-210700670.html) which I think is cool and may help with unlocking your phone, or using Apple Pay through facial recognition. I haven’t received my new “see through” mask yet via mail, but will definately test out whether I am able to do anything with facial recognition on my smart phone.

Dan, this was an article I found interesting and did not expect to read today. I completely understand what you’re saying. I used my facial recognition for unlocking my phone, as well as logging onto certain apps/sites when I cant remember my passwords. I’ve been finding myself subconsciously pulling my mask down past my chin so that the phone can correctly scan my face and yet I shouldn’t be doing that, especially when I am in public. I think it’s about time that Apple design software to replace the facial recognition with retinal scanning with our eyes which have a unique makeup of their own as I believe masks will continue to be worn by the majority, even after COVID is (hopefully) resolved. Do you still use finger print recognition for your iPhone? I don’t remember the last time I did. Did they get rid of it?

I these is a great point about facial recognition. Before COVID, the legal use of facial recognition was one of the top debates within law enforcement. Since then, it has been tabled, but I am sure it will come back up as things go back to normal. I think people’s need to individualize things in their life will help, as people alter their masks. But this will be a huge step back in the use of facial recognition when it is already on shaky ground.

Dan – What an interesting post! I have had this issue even when using sunglasses as well. I think the feature of facial recognition for iPhones is helpful but I personally liked the Touch ID more on previous versions.

I found this great article titled “Give Us Touch ID on the iPhone 12 Apple!” as it seems there are other users who would agree with me on the importance of having this feature back and it emphasized on the drawbacks of facial recognition. Here is the link:

https://www.macworld.co.uk/news/iphone/give-us-touch-id-on-iphone-12-apple-3796320/

Dan, I really like this article. I’m in the majority of people who struggle with Apple’s Face ID because it doesn’t recognize your face with a mask on. I also sometimes bring my mask down to my chin whenever I don’t remember a password to a certain application but I realize that it’s not okay especially now. It’s gotten to the point where I wonder if we would have been better off keeping the touch id on the latest phones. Something my mom likes to remind me off as she refuses to upgrade her phone from the iPhone 8. Retinal scanning is an interesting solution and I wonder how it will work and if it will change the makeup of the iPhone in any way. I do think it is the way of the future, but will it be the near future.

Dan – this is a great point! I definitely relate to this because I have to go in person to work every day and wear a mask. It definitely gets annoying and I am always typing in my password. It defeats the purpose of the face recognition now and of course, Apple didn’t see a pandemic coming, but it is definitely an inconvenience to many users. I bet people definitely miss their home button touch ID now. Thinking about a biometric eye scan seems very interesting!

My boss was contemplating which phone to get the other day. He was even asking me if he should go with the SE because it has the Touch ID still. People may be hesitant on getting a phone with Facial recognition during these times and it is totally valid.

Dan,

Knowledge management is one of the most underdeveloped, most important things a company can do. I have worked with internal Wikis, the issue is people don’t want to talk the time to input the data. I think having an AI that could input the data would be a step in the right direction. The other issue is people wanting to protect the data, even from other in the company. People have a tendency to compartmentalize to protect their project, job, or what have you. An AI could be taught what can go out to the wider organization and what only the marketing department needs to see.

I agree, AI is a great way to start making knowledge management more powerful within companies.

I agree with you Dan that one of the most underrated parts of a company is knowledge management. I think AI could be great especially when it comes to onboarding new employees, regardless if they have experience in the industry or not. Having an AI that help spread that knowledge could also be great for internal employees who are looking to stay with the company, but might be interested in a new position. By allow employees to learn about new positions, the retention rate will be higher and the employees would be happier.

I really think this is a great idea that more companies need to think about.

The opening question of this post was spot on. So many times I wish I could find the relevant information I was looking for on my company’s intranet and sometimes it takes days of me searching to find out it doesn’t exist. Knowledge Management Systems are key for global businesses as evident in the Wyeth and Cirque Du Soleil cases. Can you imagine the possibilities Microsoft could offer if they incorporate more AI/ machine learning into their existing products?