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Katherine Bex

Master of Science - Digital Innovation in Marketing Candidate Temple University

Fox School of Business
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CVS

Business Process Improvement Innovation For CVS

July 16, 2020 By Katherine M Bex Leave a Comment

Business Process Improvement Innovation For CVS

Companies are using chatbot automation where they predict that by 2020 85% of the customer enterprise communication would happen without the involvement of a single human. There are very few websites being built today without the option of a chatbot to guide the visitor along.

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Katie finds joy in all things related to the process of communication. Whether donating her efforts to help local children’s hospitals in fundraising or helping clients reach their goals, she is a cheerleader by nature. Read More…

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