Evelyn McArdle Teti

Wyomissing, PA.

EDUCATION:

Temple University; Master of Science in Digital Innovation in Marketing; Anticipated Graduation December 2019

University of Maine; Bachelor of Arts in English and Sociology; May 2015

Concentrations: Analytical Writing & Crime, Law and Justice; Minor: Professional and Technical Writing

 

WORK EXPERIENCE

Bath & Body Works; Pottstown, Pennsylvania

  Store Manager, May 2017- Present

•        Lead/coach all store associates to achieve/exceed corporate objectives.
•        Drive performance metrics (sales, staffing, inventory accuracy, safety, HR).
•        Foster employee engagement through ownership and accountability.                                                       .
•        Resolve all customer complaints/employee relations issues.                                                                        .
•        Process payroll and time keeping for all associates.
•        Responsible for all aspects of associate development from onboarding to termination.

Lowe’s Home Improvement; Pottsville, Pennsylvania

  Service Manager, June 2015 – May 2017

•        Responsible for sales floor leadership throughout the entire store.
•        Areas of accountability includes paint, home décor, flooring, kitchens and appliances.
•        Lead weekly merchandising initiatives based on sales ad to drive high margin/add-on sales.
•        Maintain company merchandising standards in all departments.
•        Handle high level customer issues.
•        Oversee planograms in every department to ensure accurate and timely completion.

Smith Law Offices; Bangor, Maine

  Marketing Director, October 2013- January 2015

•        Design/maintain new company website.
•        Initiate and manage social media accounts.
•        Coordinate and conduct media relations (press releases).
•        Creative advertising consultant.
•        Provide customer service and response to all business inquiries.

University of Maine Athletic Event Staff; Orono, Maine

  Manager, September 2011- May 2015

•       Supervise and organize events on campus.
•       Develop and train new hires.
•       Rewrote training manual for new hire orientation.
•       Resolve staffing needs by ensuring coverage throughout the day.
•       Oversee +30 workers in daily tasks.

SKILLS SUMMARY

•       Excellent written and verbal communication skills
•       Strong critical thinking and decision-making capabilities
•       Conflict resolution
•       High level of internal and external customer focus
•       Self-motivated and driven
•       Strong ability to prioritize and complete high-pressure assignments
•       Team oriented
•       Attention to detail in all aspects of retail operations
•       Strong data and metric analysis to drive business results

INTERESTS

Camping, reading, and competitive Scottish Highland Dancing