Technology – is the collection of techniques, skills, methods, and processes used in the production of goods or services or in the accomplishment of objectives, such as scientific investigation.
When someone thinks of the term “Information Technology”, often the technology aspect of the phrase as the most weight. I have spent the last 15+ years in the field of IT, and I can say that in my own experiences, this is very true. Often people focus on the the apparatus, physical systems, and network strength they’re using to obtain the information they need to work, overshadowing the information itself. The reading of the Cirque de Soleil case study, completely reversed my thinking of the term and its larger application. My biggest takeaway from the case study was that this company was able to technically advance itself through the access of information, and less on a massive hardware and network overhaul to distribute it. Here I was stuck in my old ways of thought waiting for the “Eureka Device” that created the efficiencies that the company needed. When there is talk for an IT update or overhaul these days, many think that everyone should be armed with a tablet and access from anywhere.
What I learned from the Cirque de Soleil case, is that creating a well crafted repository of information, one that is easily searchable and accessible, and can accelerate learning curves, is technology in the purest sense. When looking back at it on a grander historical scale, IT goes back farther than any processor or electronics, the Grand Library of Alexandria can be considered Information Technology, (the Google of its era by far). Its halls and information allowed man to advance and technologically excel as a species, and when it was lost at the hand of Julius Caesar in 48 B.C. it took centuries to regain all of the information lost. So remember it always comes down to the information, not the gadget, when thinking about technology, in its purest sense it is information.