User experience and process improvement have cross-over in multiple areas, the use of surveys and their effectiveness being a direct example of this. A process, is something that is often experienced by a user. Whether that user is a customer, employee, or external partner their experience is important for a successful business. Now let's analyze the UX of surveys in relation … [Read more...] about UX and Process Improvement Find a Commonality; Surveys
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Recent Partnership brings Innovation to a Mass Media Company
A recent partnership between Meredith Corporation and the retail company Clerk is finding a solution to Meredith's sales processes, as well as their customer experience. The partnership’s mission is to optimize store performance for Meredith’s newsstand sales. Meredith Corporation is a worldwide leading media company that produces journalism content across digital, video, … [Read more...] about Recent Partnership brings Innovation to a Mass Media Company
Project Management Foundations
Not coming from a project management role or background, I found this overview very interesting. I felt as if I could relate the techniques and skillset to other aspects of my professional life. As a designer, I typically work with project managers on a daily basis, so it was easy for me to identify how these techniques have proven to be successful while others hinder the … [Read more...] about Project Management Foundations
Continued Learning: Requirements Elicitation and Analysis
Quite honestly I was unsure how to define Elicitation before this course. Elicitation (noun) comes from Elicit (verb) which is defined as; to call forth or draw out (something, such as information or a response). In regards to the process and how this term was intended throughout the course, I learned that Elicitation and Analysis go hand in hand in order to problem-solve. … [Read more...] about Continued Learning: Requirements Elicitation and Analysis
Agile Project Management
I completed the Project Management Institutes, Agile Project Management certification, and am eager to implement the Agile process into my future workflows! Although I have used similar management strategies in the past this was my first introduction to the Agile model. The 4 values of agile, caught my attention right away. Value individuals and interactions over … [Read more...] about Agile Project Management