As of 2017, the Project Management Institute reports that 31% of IT projects do not make their goals, 43% exceed their initial budgets, 49 % were late, and 14% outright fail (1). Inaccurate requirements and unexpected risks can be the root cause of these project breakdowns (2). In order to ensure the success and acceptance of a project, it is critical that the project manager … [Read more...] about End-Users: The Ultimate Stakeholders