Customer Experience Advocate
In her role as Customer Experience Advocate, Aksana monitors and tracks customer journeys by interacting with customers across channels and platforms and coordinating with all internal stakeholders to fine-tune product design and development. She constantly ideates and designs new programs and systems to improve the entire customer experience.
Founder, Product Advocate
As Founder and Product Advocate for Vera, Torri defines the release process and coordinates all of the activities required to bring new products to market. She outlines Vera’s technological vision by implementing strategies, and ensuring that the technological resources are aligned with business goals and needs.
As Vera’s Marketing Specialist, Lindsay plans, implements, and oversees the overall business marketing strategy. She develops robust marketing capabilities through technology fluency, digital expertise, customer data analytics, and insights to help Vera compete in the industry. Utilizing data insights and analytics, Lindsay drives the ultimate personalized customer experience.
Strategic Growth Specialist
As Vera’s Strategic Growth Analyst, Danielle leverages Google Analytics, data, SEO, and collaboration with industry thought leaders to drive and manage Vera’s sustainable growth to build brand awareness and bring Vera’s comprehensive solutions to new markets. She is dedicated to establishing strategic partnerships within state and federal healthcare organizations and associations that provide services for the elderly and those with cognitive impairments to live independently and safely within their own communities.