CRM

As soon as we step a foot in the store we are greeted with a “Hi, how can I help you.” With a gradual increase in online shopping over the last decade, we have been greeted immediately but by a chatbot. I think it is an excellent way of communication for both the customer and the company. It cuts down the time both parties spend while receiving and rendering that support … [Read more...] about Use of Artificial Intelligence in CRM – The new ‘’Hey, how can I help you?”