Site-Wide Activity

Table 1 – A graphical representation of an Agile Methodology (Nvisia)
Agile development is a software development model, first pushed by the “Agile Manifesto,” which focuses on the importance of people, […]

Recently I’ve been following many UX designers on Instagram, and one post that stood out to me was from a UX designer named Ioana Teleanu. You can check out her page called @uxgoodies. The post was about the p […]

While completing my Hubspot certification on GDD (Growth-Driven Design), I came across this article in the resources section. The article talks about using live chat as a tool for user testing (in addition t […]

Consumers have many options today to pay for things over their mobile devices. Using online payment systems has changed the way we pay for things, and apps like PayPal have made paying and receiving debts from […]

Netflix is the leading subscription streaming service with 209 million subscribers (66 million in the U.S.) But “cracks are beginning to show,” in its streaming dominance. A lot of that is due to audiences having […]

Figure 1: Business Process Modeling
 

Idea of process improvement within Business Process Modeling

Process improvement involves the business practice of recognizing, evaluating, and improvising the […]

Have you ever had the experience of being in the final stages of checkout when the cashier asks if you would like to donate to this cause or that? Or how about round up your balance to the nearest dollar? In the […]

Businesses who begin creating work environments to meet the specific needs of their creative teams, will have more innovative products as a result. Product teams need the right tools to get the job done and a […]

Most companies are forced to evolve to continue to meet the needs of the customer; however, if you walk into a typical K-12 classroom you are likely to see it structured in the same way that it was when your […]

These past few weeks have been learning about different process improvement tools, including Agile. As marketers, I wondered how this would translate into our field. Fortunately, agile marketing has been on the […]

You may have heard the quote, “The only constant in life is change” – Heraclitus. Why then is change resistance such a powerful force? So powerful in fact, that it is necessary to develop a strong process (chan […]

I frequent fast-food drive-thrus more than a person should and have all the mobile apps downloaded. When executed properly, the mobile ordering process should be a major process improvement for all stakeholders: […]

I stumbled across this article that has a nice illustration depicting the process of developing a new vaccine. The figure above shows us the steps in vaccine development from the creation of the va […]

(Continued from a semester class post)

Thanks to one of my classmate’s posts, I started thinking about apps, companies, and services that act as a great examples of design thinking. In the article What is D […]

In 2018, a new Managing Director was brought in to lead the credit card rewards department, which is where I work. Changes in senior management are fairly common at my company, and usually generate a shift in […]

Designing a website can be tough. It costs money to make and maintain. But, for large corporations like Zara, having a bad website is embarrassing and unacceptable. For a company that is part of Inditex, the […]

If I could afford a Tesla, I sure would have one. I tell everyone that Tesla is my dream car, and they ask me why. Well, here is why, Tesla’s design and process. This sleek and battery charged machine is a dream a […]

If any one sector came out of the COVID-19 pandemic better than it entered it was the at-home fitness space. Now, Peloton is aiming to make music a more central part of their user experience to attract new […]

Duolingo—the language learning app with 500 million users representing every country in the world—is a case study in effective UX design. By adopting a gamification approach to education, Duolingo’s cheerful carto […]

As part of my coursework for MIS5102 Process Improvement and Innovation, I analyzed the case study “CarMax: Driving What’s Possible,” which examined the company’s transition from a waterfall to agile approac […]