EDUCATION
TEMPLE UNIVERSITY – Philadelphia, PA
Bachelor of Business Administration, May 2018
Major: Human Resource Management
Minor: Management Information Systems
ACTIVITIES AND AWARDS
- Member, Fox School of Business – Administrative Program Council, Steering Committee
- Member, Association for Information Systems (AIS)
EXPERIENCE
TEMPLE UNIVERSITY
Instructional Technologist, Fox School of Business
November 2019 – Present
- Responsible for assisting Fox OBBA faculty in preparing for their online based courses via WebEx
- Host web conferencing trainings for Fox students and professors
- Collaborate with Instructional Designers to support Fox online and digital learning
- Assist and train faculty participating in Temple University’s Web Conferencing pilot
Jr. Systems Administrator, Information Technology Services, Student
December 2016 – November 2018
- Responsible for assisting Sr. Systems Administrators in administering, supporting, researching and evaluating application systems and devices used for instruction, web and video conferencing, multimedia and other functions
- Support all major academic systems at Temple University, including but not limited to Canvas (LMS), Cisco WebEx, Office 365, Google Apps, TechSmith Relay, Echo 360
- Assist in the migration of Temple University’s Learning Management System from Blackboard Learn to Canvas
Computer Science Department Teacher’s Assistant
January 2014 – December 2017
- Act as support to the instructor while working in the lab portion of Computer Applications and Cyberspace and Society courses
- Provide general support and one-on-one consultations for classes of 25 students
Instructional Technology Intern
May 2016 – December 2016
- Manage an instructional technology tools project, including organization of contributions from four students
- Integrate, maintain and manage LibCal and WordPress systems
- Provide exemplary customer services and communicate effectively to a diverse audience of all skill levels: faculty, staff and students
- Assist consultants in developing and delivering specialized workshops on Learning Management Systems and other instructional technologies
Instructional Support Center Lab Consultant
April 2013 – May 2016
- Assist as a receptionist at the front desk answering phone calls, booking reservations for break out rooms as well as answering questions
- Conduct one-on-one consultations with professors who need technology support with applications such as Blackboard,WebEx, TechSmith Relay
- Assist in teaching training sessions for instructors that teach online-based courses
INFORMATION TECHNOLOGY SKILLS
- Software and Applications: MS Office 365, Adobe Creative Suite, Cisco WebEx, Zoom, Echo360, TechSmith Relay, Tableau, Google Analytics, Adobe Analytics, R/R Studio, JustinMind
- Systems, Database Management, Servers: BMC Remedy, Banner, Salesforce, Blackboard, Canvas, MySQL, VMWare, Oracle
- Social Media: Facebook, Twitter, Instagram, LinkedIn, LinkedIn Recruiter, Snapchat, Pinterest, Yelp, Hootsuite, Tumblr
- Web Development: Drupal, WordPress, Dreamweaver, HTML, CSS, JavaScript, PHP
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