Resume

TEMPLE UNIVERSITY – Philadelphia, PA

Bachelor of Business Administration, May 2018

Major: Human Resource Management
Minor: Management Information Systems

Member, Fox School of Business – Administrative Program Council, Steering Committee
Member, Association for Information Systems (AIS)

TEMPLE UNIVERSITY
Instructional Technologist, Fox School of Business
November 2019 – Present

Responsible for assisting Fox OBBA faculty in preparing for their online based courses via WebEx
Host web conferencing trainings for Fox students and professors
Collaborate with Instructional Designers to support Fox online and digital learning
Assist and train faculty participating in Temple University’s Web Conferencing pilot

Jr. Systems Administrator, Information Technology Services, Student
December 2016 – November 2018

Responsible for assisting Sr. Systems Administrators in administering, supporting, researching and evaluating application systems and devices used for instruction, web and video conferencing, multimedia and other functions
Support all major academic systems at Temple University, including but not limited to Canvas (LMS), Cisco WebEx, Office 365, Google Apps, TechSmith Relay, Echo 360
Assist in the migration of Temple University’s Learning Management System from Blackboard Learn to Canvas

Computer Science Department Teacher’s Assistant
January 2014 – December 2017

Act as support to the instructor while working in the lab portion of Computer Applications and Cyberspace and Society courses
Provide general support and one-on-one consultations for classes of 25 students

Instructional Technology Intern
May 2016 – December 2016

Manage an instructional technology tools project, including organization of contributions from four students
Integrate, maintain and manage LibCal and WordPress systems
Provide exemplary customer services and communicate effectively to a diverse audience of all skill levels: faculty, staff and students
Assist consultants in developing and delivering specialized workshops on Learning Management Systems and other instructional technologies

Instructional Support Center Lab Consultant
April 2013 – May 2016

Assist as a receptionist at the front desk answering phone calls, booking reservations for break out rooms as well as answering questions
Conduct one-on-one consultations with professors who need technology support with applications such as Blackboard,WebEx, TechSmith Relay
Assist in teaching training sessions for instructors that teach online-based courses

Software and Applications: MS Office 365, Adobe Creative Suite, Cisco WebEx, Zoom, Echo360, TechSmith Relay, Tableau, Google Analytics, Adobe Analytics, R/R Studio, JustinMind
Systems, Database Management, Servers: BMC Remedy, Banner, Salesforce, Blackboard, Canvas, MySQL, VMWare, Oracle
Social Media: Facebook, Twitter, Instagram, LinkedIn, LinkedIn Recruiter, Snapchat, Pinterest, Yelp, Hootsuite, Tumblr
Web Development: Drupal, WordPress, Dreamweaver, HTML, CSS, JavaScript, PHP

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