There is much to be said about increasing business processes by utilizing technology and automation. In my industry (accounting association) a lot of our customers are talking about automation of accounting practices such as audits or entry-level tasks.
As this is good for the bottom line because it increases efficiencies it also seems that it will create an HR issue that will result in more issues with other business processes.
What do I mean?
Well, technology and automation are starting to replace entry-level tasks which results in less entry-level positions that need to be filled. Sounds great for the bottom line. However, when a project comes up that needs someone with a mid-range of experience, that employee group seems to be shrinking.
It makes sense seeing as how if you hire less entry level as an industry as a whole where will you get the mid-level experienced workers from?
Does automation of business processes cause another problem farther down the line?
Interesting read to go along with this topic: https://hbr.org/2018/06/before-automating-your-companys-processes-find-ways-to-improve-them